How we view things at Logistx, and what do you find irritating?
- Nobody returning your calls?
- Waiting hours or days for quotations?
- Not sure which of your suppliers offers what service?
- Having trouble sourcing the right warehousing location for your project?
- Nobody really listening to your requirements or actioning your instructions?
- Getting fed up with those endless follow-up calls or emails after a quotation?
These are amongst the most common complaints that we hear from our new customers whilst discussing previous suppliers. We promise to rectify all of this. We understand how it feels, and we fully comprehend how these irritations put that extra pressure on your already chaotic work schedule.
This is how we have found our niche, and have flourished in a highly competitive market place.
Let us take the headache out of your transport or installation project and make things simple, letting you concentrate on the important parts of your business.
The model is simple - one point of contact, one call or one email and the job is done - simple as that.
No more calling numerous suppliers, asking if they go here or there, how often they go, or how long it will take or cost. We quote market rates based on the day of collection rather than any over inflated fixed price tariff which is all too common in todays marketplace and used by many large multi-national carriers.
Our Philosophy
“Transporting a shipment from A to B (simply put) that’s the essence of transport. But, good transportation involves more. A whole lot more”
As the customer, you want to be sure that your cargo or project is in trustworthy hands. That you don’t have to give it a second thought. That the shipment will arrive at the right place at the right time. That’s our view of transport too. A philosophy that is just as simple as it is attractive. We make a promise, we deliver that promise.
Our company organisation has benefits over larger multi-nationals. Short lines. Efficiency. Fixed contact staff who know your business, for whom one word is enough. We don’t think in terms of problems, but in terms of solutions if something goes wrong. We have the right equipment, expertise and operators for the job, each and every time.
Our Mission Statement
Clients are our most cherished and valuable asset and we prosper through the business that they entrust to us.
This is achieved by:-
Being able to work around your requirements rather than expecting you to fit around our service schedules.
Offering practical and cost effective solutions to your enquiries or logistical headaches.
Ensuring that the services that we provide are effective, efficient and they justify the investment made with us by you.
Only offering services when we know that we are able to perform within the parameters agreed.
Through the above statement we strive to give you an advantage over your competitors by increasing your flexibility by providing a fast, efficient and cost effective means to meet deadlines and deliver your finished product on budget and on schedule. What more could you ask for?
Our Pledge
When you place an order with us, we shall do all within our power to provide you with a safe, secure and efficient service.
We shall only make use of services or equipment that we know to be of a sufficient quality to manage the task in hand.
We will not knowingly allow or permit your instructions to be deviated from without your prior knowledge or authorisation.
When required we will keep you fully informed of the progress of your shipment or project at all stages and provide either written or verbal proof of delivery or proof of completion.
We are on hand at any time of the day or night, 7 days per week, 365 days per year and under normal circumstances should be able to offer a solution to any requirement.
We promise not to hound you after we have quoted. We all hate this, so we 100% guarantee that this will not happen. Hopefully our rates and services will speak for themselves.